The Company prefers a good solid foundation of established “Policy with Good Judgment” above “Procedure and Admonishment” with safety and comfort as top priorities.
ECM over the years has progressively elevated to having the benefit of being a multiple cross systems platform integrator. This has allowed us the ability to methodically plan, acquire and integrate a vast number of security systems, giving us the ability to choose and integrate site-specific enterprise systems for a given application.
Our belief in priority relies heavily on the following foundation concerning our quality service and objective compliance
Our Quality Service System
- Ensures that customer needs are met.
- Receives regular feedback from customers.
- Considers the social aspects of service delivery.
- Respects customer perceptions and opinions.
- Pays attention to the culture of the organization.
- Supports personnel training and development.
- Controls costs and improves efficiency.
- Placing customers whether internal or external as our focal point.
Our Quality Objectives
- To prevent customer dissatisfaction.
- To respect social and environmental needs.
- To foster a collective commitment to quality.
- To clearly define customer needs and expectations.
- To look for opportunities to improve service quality.
"Thank you for allowing us to be of service"
Designed and Maintained by ECM Security Systems © 2018